Since the release of ChatGPT, a large number of workers have legitimately asked questions about the future of artificial intelligence in the world of work. Are administrative and manual professions doomed to disappear? Can humans continue to collaborate with machines, or will the latter destroy them for good? How do we live with this digital transformation?
We are going to project ourselves into a probable future where robots have established themselves in five major professional fields: health, education, industry, commerce, and transport. For each sector, we will study the benefits of this new technology before qualifying them with future challenges.
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Better Health Care Thanks To Artificial Intelligence
Artificial Intelligence constantly monitors our state of health. Connected watches and patches are full of applications that measure different factors of our physiology. Heart rate, the oxygenation rate of our blood, or the time spent on exercise and sleep are the most recurring parameters. And, thanks to Bluetooth-connected devices, the latest gadgets can automatically contact emergency services in the event of an accident.
Health professionals (doctors and nurses) have access to software that helps them care for patients. These databases are updated in order to establish ever more precise diagnoses and effective treatments. The automation of administrative tasks provides considerable time savings to refocus on purely medical activities (auscultation, operation).
Beyond assessments, technology is used to treat pathologies that are difficult to treat with our current means. AI guarantees assistance, precision, and safety for delicate surgeries such as implant placement or eye surgery. Before placing the patient on the table, he goes through medical imaging, where the algorithms establish a precise x-ray of his body. The image is of better quality, and thanks to deep learning, interpretation errors are less and less frequent.
A More Productive Industry 4.0
Robots have been installed in the majority of industries: food processing, automotive, construction, etc. Automating tasks increases productivity. The programs detect anomalies and carry out predictive maintenance, anticipating failures and preventing equipment aging.
Production and operating costs are reduced, and resource management is streamlined. This makes it possible to respond to ecological challenges because the algorithms optimize waste management and the energy consumption of buildings. Line-produced products are of higher quality because the computer monitors production in real time, traces goods, and minimizes manufacturing defects.
Workers rightly fear losing their jobs permanently in the secondary sector. However, the machines remain the responsibility of better-qualified employees. Now spared from tasks with low added value, the rest of the teams can better concentrate on the core of their business. Security is enhanced through better vigilance and greater application prevention. With better production and an increase in turnover, workers can claim an increase in their salaries.
A Business Closer To Its Customer
Faced with more demanding consumers, retailers prefer to maintain relationships with the most loyal. Thanks to its big data, it is able to recognize a given buyer and offer them personalized products based on their browsing (cookie management ).
Chatbots, like Watson (produced by IBM), act as an intermediary host between the customer and their merchant. For the first, not only do they suggest items based on his preferences, but they communicate with him for after-sales service. This application can be vocal or done in writing. For the second, they take care of order tracking and relieve it of remote communication. The merchant can devote more time to visitors present in his store.
Virtual assistants (like WiziShop), on the other hand, help prospects find an item or service at the best price. Their program guides the direct seller until a sale is ensured at the end of the process. Thus, he is satisfied with his optimized visit and decides to become loyal to the store. As for the merchant, he constantly monitors the stock and the journey of his products.
He can schedule a price change at a more or less regular frequency in order to keep his customers in suspense. This program can also create SEO content that serves to propel the e-commerce site into the top positions of search engines. The goal is to improve the domain conversion rate.
More Autonomous And Intelligent Transport
Supercomputers integrated into vehicles are capable of driving the car with complete autonomy for the safety and comfort of passengers. They constantly process information relating to emergency braking, detection of white lines, switching on headlights, etc. The driver can relax in his car after a hard day’s work or during a long trip.
The communication routes are mainly used by intelligent public transport. Apart from metros, trams, and buses, the convoy of autonomous vehicles on the highway allows for more fluid and permanent traffic. Of course, only one truck driver is needed to guide this platoon, but his colleagues remain responsible for routing the trucks toward the main axis. Controllers manage the circulation of this fleet and ensure reception and security. Drivers, meanwhile, benefit from a more condensed and predictable workload.
To respond to dwindling fuel stocks, vehicles on the highway connect to a vast network of catenaries or underground rails. Both media provide electricity, like urban networks. This solution makes it possible to reduce the release of CO2 into the atmosphere radically.
The Disadvantages And Challenges For The Future Of Artificial Intelligence
The Place Of Workers
Artificial Intelligence automatically processes the most repetitive and time-consuming tasks in the professions. Despite its considerable help, employees may lament their loss of autonomy, a loss of meaning in their careers, or even an intensification of their work. The threats undoubtedly weigh on the least qualified jobs. It is therefore necessary to train these assets to assign them new responsibilities: ensuring the proper execution of the tasks carried out by the machine.
Ethics And Privacy
Because of its recent application, governments, and ministries of justice are considering how to legislate the impact and responsibility of artificial Intelligence in our society. One of the most important concerns remains the management and security of personal data. How can we ensure the infallibility of such a cloud?
Possible Errors Of AI
Despite their constant evolution, software feeds its database using information prior to a given date. Between the updates that are slow to arrive and the sources collected on unreliable sites, the supercomputer is far from being fair. This is why it is important to keep a critical eye on the software’s responses. A reflex that must be acquired from a very young age at school.
In addition to legal issues, industries still struggle to adopt this technology because of the budget to procure and maintain it. Nevertheless, the market is only in its infancy, and confidence is growing more and more (see Ernst & Young study ) toward the future of artificial intelligence in many areas.