Be available to customers, inform them about product innovations, the company and the production process so that they gain trust and stay loyal to your products. Be flexible and don’t say you’re short on time. Good customer relations combined with product quality and a good price will convince customers not to go to another company.
Guarantee product quality and maintain its good name in the market. In the event of a claim or complaints about the product or employees, solve the problems quickly and without unnecessary delays. A company that cannot express itself within 10 days or does not send a statement within the agreed time, or does not meet customers, is a complete disaster.
Also, don’t forget the employees. Employees must feel that their job well done brings them various benefits in life – good salary evaluation, social benefits in employment, good working relations and enough free time. Finding the middle ground between over motivated and unmotivated employees requires a real art – to like the work they do and benefit from it.
A good name is also, above all, compliance with laws . Governments are still including us with new rules or modifications to existing ones. However, what is important here is the segment in which you do business. After all, there is a difference between owning a tire service with a store and working as a freelancer for a business from home. In the first case, for example, the new law on waste applies to you. In business, your goal should not only be to profit, but also not to waste money unnecessarily. Honesty and fairness are the key to a good company name.
Also Read: How Do I Deal With Rules In The Company?